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About Greater Lakes Mental Healthcare

Our Vision: This is our goal.

Empowering HOPE, RELIEF, and RECOVERY

Our Mission: This is what we do.

Empowering HOPE through compassion, engagement and connection with those we serve.

Empowering RELIEF through effective evidence based practices that promote skills and resilience.

Empowering RECOVERY by building upon strengths and supporting individuals in their goals.

Our Core Values: This is how we do it.

Do the right things for the right reasons.

Provide great customer service with high quality outcomes.

Communicate openly, honestly, and respectfully.

Problem solve collaboratively with clients, staff, and the community.

Promote healthy options for clients and staff.

Be nimble and responsive in creating solutions.

Greater Lakes values diversity, and strives to maintain a safe, welcoming environment for all.

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What We Offer

Greater Lakes offers a variety of Mental Health Services for residents of Pierce County with Medicaid coverage. We can also help clients obtain or re-establish Medicaid benefits.

We serve more than 10,000 individuals each year, at a variety of convenient locations.

We offer Mental Health Services for Adults and Children, as well as Substance Use Disorder Treatment for adults, Court and Criminal Justice Programs, Homeless Support Programs, Integrated Medical Care and a full-service pharmacy, provided by Genoa.

Our providers include Certified Peer Counselors, Counselors and Mental Health Technicians, Case Managers, Therapists, Mental Health Professionals, Nurses, Advanced Registered Nurse Practitioners (ARNPs), Chemical Dependency Professionals and Psychiatrists.


Organizational Philosophy

Greater Lakes strives to align our facilities, programs, staffing and behavior with our values. We maintain high expectations for ourselves and hold ourselves accountable to each other and those we serve.


Clinical Philosophy

At Greater Lakes, we believe that everyone has the potential to recover from mental illness, and to realize their hopes and dreams. We are committed to the principles of Recovery and
Trauma Informed Care and provide evidence-based treatments which include counseling, case-management, peer support, and medication.

Our organizational and clinical philosophy are based on respect, client choice and empowerment, which inspires hope and provides the best environment for recovery.


Contact Us

To Request Medical Record Copies – Outpatient Behavior / Substance Abuse

Complete a Greater Lakes Client Authorization for Release of Protected Health Information for Mental Health records and / or Substance Use ROI (links below). Complete all sections for request, sign and date form. You can either fax, mail, or scan and email the form to us as noted below:

FAX: 253-620-5008 (monitored Monday-Friday 8am-4:30pm

MAIL TO:

Greater Lakes Mental Healthcare
ATTN: Medical Records
9330 59th Ave SW
Lakewood, Wa. 98499

Scan and email the completed form to : medrec@glmhc.org

For further assistance call Medical Records directly at: 253-620-5150

Release of Information Form Completion Instructions (pdf file)
Release of Information Form (pdf file)
Formulario de divulgación de información (pdf expediente)

For more information on HIPAA Privacy info click HIPAA link at bottom of this page.