Greater Lakes Mental Healthcare is a values-driven organization. That means that we work to align our choices around our facilities, our programming, our staffing and our behavior with our values.
Our Organizational Values
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Do the right things for the right reasons.
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Provide great customer service with high-quality outcomes.
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Communicate openly, honestly and respectfully.
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Problem solve collaboratively with clients, staff and the community.
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Promote healthy options for clients and staff.
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Be nimble and responsive in creating solutions.
Building and Maintaining Our Culture
To ensure that our workforce understands how important these concepts are, every single employee within the organization is evaluated on their customer service, communication style, teamwork, dependability and adaptability. By evaluating all agency employees on these expectations, we continually reinforce the importance of not just what we accomplish, but also how we accomplish our goals. Our organizational values and our expectations for all staff combine to form the backbone of our agency culture. We maintain high expectations for ourselves and we hold ourselves accountable to those expectations, to each other and to those we serve.
Your Role
Whether you are an individual receiving services, a family member, a vendor, a funder or staff, we ask for your feedback to ensure that we maintain the highest possible standards of conduct. We value your input and we commit to being open to growth and change.
